Cancellation & Refund Policy
Clear guidelines on subscription cancellations, physical retreat bookings, and store merchandise returns.
1. Tier Subscriptions (Abhyasi & Yogi)
- Free Trial Cancellation: You can cancel anytime during the 7-day trial at zero cost through your dashboard. No fee will be deducted.
- Post-Billing Cancellation: If cancelled after a renewal, your tier benefits remain active until the end of the current billing month/year. We do not provide prorated cash refunds for partial months already served.
2. Spiritual Events, Camps & Ashram Retreats
Because ashram residential bookings involve advance allotment of kutir lodging, satvik bhojan kitchen logistics, and guru dais arrangements:
Cancellation requested > 7 days prior to retreat start date (less 3% bank/platform processing fee).
Cancellation requested between 7 days and 48 hours prior to retreat start date.
Cancellations under 48 hours or no-show at ashram (can be transferred to another seeker upon written notice).
3. Refund Processing Timeline
Approved refunds are credited back to the original source payment method (UPI account or issuing bank card via Razorpay) within 5 to 7 business days in full accordance with Reserve Bank of India banking turnaround standards.
To submit a retreat refund request, email [email protected] with your Pass Number and registered phone number.